I know that this is definitely a factor, but I have no idea how to fix it.

If a drive is plugged in before or after the app is launched, the app crashes. (The crash log is for v2.1.0.166 - let me know if it'd be helpful to share crash logs from the other versions as well.)ĭoes anyone have any idea what's causing this and any possible solutions? Please let me know! Thanks.ĮDIT: I've now noticed that the app (specifically v2.1.0.166) works fine when no external drives are connected (all of my externals are WD drives, in case that makes a difference). My Book drive, with the WD Discovery, WD Backup, WD Drive Utilities and WD Security software USB 3.0 cable AC adapter Quick install guide Optional Accessories For information about optional accessories for WD products, visit Operating System Compatibility Your My Book drive and the WD Drive Utilities and WD Security. I've uploaded a copy of the crash log to Pastebin please check that. Die WD Drive Utilities-Software bietet drei Diagnosetools, mit denen Sie sicherstellen können, dass Ihr unterstütztes Laufwerk gut funktioniert. I've tried installing each version, and I'm experiencing the same crash-on-launch behavior with all three.Īlso, I'm using macOS 10.12.6 (Sierra) and haven't yet installed macOS 10.13 (High Sierra), so I know that it's not due to an OS update. I have three versions of the app: v2.0.4.9 (preinstalled on WD My Passport 2TB), v2.1.0.104 (preinstalled on WD My Passport SSD 1TB), and v2.1.0.166 (latest version from Western Digital support site).

This is very strange, since it was working fine as of yesterday. Today, the WD Drive Utilities app on macOS started crashing on launch.

Wd drive utilities